Terms of Service

Terms and conditions for using nanonovae's website and services

Last Updated: 1st January 2026

Effective Date: 1st January 2026

1. Acceptance of Terms

By accessing and using the website nanonovae.world and any services provided by nanonovae AS ("we", "us", "our", "nanonovae"), you ("user", "client", "you") agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any part of these terms, you are prohibited from using or accessing this site and our services.

These terms constitute a legally binding agreement between you and nanonovae AS (Registration Number: CVR29478631), a company incorporated under Danish law with its registered office at Gothersgade 111, 8080 Aarhus, Central Denmark.

2. Description of Services

nanonovae provides specialised analytics dashboard services for spa and beauty businesses, including but not limited to:

  • Revenue analytics and financial reporting dashboards
  • Service performance tracking and analysis
  • Client behaviour insights and retention analytics
  • Operational efficiency monitoring and reporting
  • Custom analytics solutions and business intelligence services
  • Related consulting and support services

Detailed service specifications, deliverables, and timelines are outlined in separate service agreements executed between nanonovae and individual clients.

3. User Obligations

As a user of our website and services, you agree to:

  • Provide accurate, complete, and up-to-date information when requested
  • Use our services only for lawful purposes and in accordance with these terms
  • Not attempt to gain unauthorised access to our systems, networks, or data
  • Not interfere with or disrupt the integrity or performance of our services
  • Not use our services to transmit any harmful, offensive, or illegal content
  • Comply with all applicable laws and regulations in your use of our services
  • Maintain the confidentiality of any login credentials or access information
  • Notify us immediately of any suspected unauthorised use of your account

4. Intellectual Property

All content, features, and functionality of our website and services, including but not limited to text, graphics, logos, images, software, analytics algorithms, dashboard designs, and data visualisations, are the exclusive property of nanonovae or its licensors and are protected by Danish and international copyright, trademark, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable licence to use our services for their intended purpose. This licence does not include any right to:

  • Reproduce, distribute, or create derivative works from our proprietary content
  • Reverse engineer, decompile, or disassemble our software or algorithms
  • Remove or alter any copyright, trademark, or other proprietary notices
  • Use our intellectual property for any commercial purpose outside the scope of your service agreement

Any unauthorised use of our intellectual property may result in immediate termination of services and legal action.

5. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal data is governed by our Privacy Policy, which forms an integral part of these terms. By using our services, you consent to the data practices described in our Privacy Policy.

For analytics services, you grant nanonovae the necessary rights to process your business data solely for the purpose of providing the agreed analytics services. We maintain strict confidentiality and security measures for all client data.

Please review our complete Privacy Policy for detailed information about our data practices.

6. Service Availability and Performance

While we strive to maintain high service availability, we cannot guarantee uninterrupted access to our website or services. We reserve the right to:

  • Perform scheduled maintenance that may temporarily affect service availability
  • Modify, suspend, or discontinue any aspect of our services with reasonable notice
  • Implement security measures that may impact service performance
  • Update our technology platforms and infrastructure as necessary

We will make reasonable efforts to provide advance notice of any planned service interruptions that may significantly impact your use of our services.

7. Payment Terms and Billing

For paid services, the following payment terms apply:

  • All fees are specified in the relevant service agreement and are payable in Euros (EUR)
  • Payment terms are typically 30 days from invoice date unless otherwise agreed
  • Late payments may be subject to interest charges as permitted by Danish law
  • All fees are exclusive of applicable taxes, which are the client's responsibility
  • Refunds are provided only as specifically outlined in individual service agreements

Failure to pay fees when due may result in suspension of services until payment is received.

8. Limitation of Liability

To the maximum extent permitted by Danish law, nanonovae's liability for any claims arising from or related to these terms or our services is limited as follows:

  • Our total liability shall not exceed the total amount paid by you for our services in the 12 months preceding the claim
  • We shall not be liable for any indirect, incidental, special, consequential, or punitive damages
  • We disclaim liability for any loss of profits, data, business opportunities, or business interruption
  • We are not responsible for any third-party content, services, or actions
  • Our liability for any single incident shall not exceed €10,000

This limitation applies regardless of the theory of liability, whether in contract, tort, negligence, or otherwise, even if we have been advised of the possibility of such damages.

9. Indemnification

You agree to indemnify, defend, and hold harmless nanonovae, its officers, directors, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including reasonable legal fees) arising from:

  • Your use of our services in violation of these terms
  • Your violation of any third-party rights, including intellectual property rights
  • Any content or data you provide that infringes upon third-party rights
  • Your violation of any applicable laws or regulations

10. Termination

Either party may terminate the service relationship under the following conditions:

  • Either party may terminate with 30 days' written notice for convenience
  • Either party may terminate immediately upon material breach that remains uncured after 15 days' written notice
  • nanonovae may terminate immediately if you violate these terms or engage in unlawful activity
  • Termination for non-payment may occur after 15 days' notice and opportunity to cure

Upon termination, your right to use our services ceases immediately, and we will provide you with access to retrieve your data for a period of 30 days, after which data may be permanently deleted.

Provisions relating to intellectual property, confidentiality, limitation of liability, and governing law shall survive termination of these terms.

11. Confidentiality

Both parties acknowledge that they may have access to confidential information belonging to the other party. Confidential information includes:

  • Business strategies, financial information, and proprietary methodologies
  • Technical specifications, algorithms, and software code
  • Client lists, pricing information, and commercial terms
  • Any information marked as confidential or that would reasonably be considered confidential

Each party agrees to maintain strict confidentiality and not disclose confidential information to third parties without prior written consent, except as required by law or court order.

12. Force Majeure

Neither party shall be liable for any failure or delay in performance under these terms that is due to circumstances beyond their reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labour disputes, government actions, or technical failures of third-party infrastructure.

The affected party must promptly notify the other party of any force majeure event and use reasonable efforts to mitigate its impact.

13. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of Denmark, without regard to its conflict of law provisions. Any disputes arising from or relating to these terms or our services shall be subject to the exclusive jurisdiction of the courts of Denmark.

If you are a consumer resident in another EU member state, you may also have rights under the consumer protection laws of your country of residence.

14. Dispute Resolution

Before initiating formal legal proceedings, the parties agree to attempt to resolve any disputes through good faith negotiations. If direct negotiations fail, disputes may be submitted to mediation before a mutually agreed mediator in Denmark.

For consumer disputes, EU residents may also access the European Commission's Online Dispute Resolution platform at ec.europa.eu/consumers/odr.

15. Severability

If any provision of these terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be deemed severed from these terms, and the remaining provisions shall continue in full force and effect to the maximum extent permitted by law.

16. Entire Agreement and Modifications

These Terms of Service, together with our Privacy Policy and any executed service agreements, constitute the entire agreement between you and nanonovae regarding the use of our website and services, and supersede all prior agreements and understandings.

We reserve the right to modify these terms at any time by posting updated terms on our website. Material changes will be communicated to existing clients via email or through their service dashboard. Your continued use of our services after such modifications constitutes acceptance of the updated terms.

17. Contact Information

If you have any questions about these Terms of Service or need to provide legal notices, please contact us: